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Manage My Booking

Young male business traveler in the aisle between seats of a FlixTrain coach

Manage My Booking is a platform where you can easily manage all your booking and travel details and download all documentation and boarding passes.

We want to ensure you have your contact details up-to-date, so all changes are free. Don’t forget to add your phone number so that you can receive trip updates via SMS.

If there is a fare difference from the original booking, you might have to pay to edit passenger details. Tickets are non-transferable; to remove a passenger, check "Cancel Trip(s)".

Keep in mind that the departure time must be +15 min from the time of your confirmation. To choose a new departure or arrival destination, you must cancel your trip and book a new one.

Depending on the new trip, you might have to pay for the fare difference, or you’ll get a refund if the new trip is cheaper. You can only reschedule a trip at a time.

 You can add new checked or special luggage at any time.

All changes are subject to availability depending on the trip.

Here you will find all the information and options for canceling your booking. You can cancel your entire trip or individual journeys, remove passengers from the booking, and cancel seats or additional luggage.

All cancellations made within 30 days before departure may be subject to a cancellation fee (breakdown can be found here).

If Flix has cancelled your ride, or is responsible for a significant delay from departure, you may be entitled to further support. Manage My Booking will allow you to reschedule to another Flix ride free of charge or process a refund, according to the conditions in the market you are traveling.

Please note: Flix charges a service fee to invest further in customer-facing tools that enhance the convenience of travel such as "Manage My Booking / self-service tool for changing trips, adding luggage". For further information, please see https://www.flixtrain.com/terms-and-conditions.